Terms of use for TenMove products

Eligibility and capacity

You confirm that you are at least eighteen years old or supervised by a guardian who accepts these terms on your behalf before buying TenMove products.

Business buyers warrant they have authority to bind their organisation when purchasing multi-seat licences referenced in invoices.

Digital product descriptions and changes

TenMove strives for accurate copy about file formats, session counts, and live pass cadence, yet minor clarifications may occur to fix typographical errors without altering the economic substance of your purchase.

Material reductions in delivered content trigger notice options described in the return policy.

Licence scope for downloads and streams

Purchasing a TenMove product grants a non-exclusive, non-transferable licence for personal or household use within the United Kingdom unless a separate studio agreement expands usage.

You may not resell PDFs, redistribute audio, mirror servers, scrape video, or remove copyright notices embedded in movement chapters.

Coaches may screen sessions to small in-person groups only when your invoice explicitly lists an education add-on; otherwise public performance rights remain with TenMove.

Accounts credentials and security

If TenMove provides portal accounts, you must safeguard passwords, enable multifactor authentication when offered, and notify support if you suspect unauthorised streaming from your licence pool.

Payments taxes and invoices

Listed prices include VAT where applicable for United Kingdom consumers; cross-border business customers may supply valid VAT IDs to adjust treatment according to HMRC rules at checkout.

Failed payments pause access until the transaction clears; TenMove may retry authorised charges for subscription-style passes if you opt into auto-renewal where available.

Acceptable use of TenMove communication channels

You agree not to harass staff, send malware, spam unrelated promotions, or attempt to overload infrastructure through scripted attacks against volkranndhol.ddd.

Violations may lead to immediate suspension of access without prejudice to other remedies.

Health and safety expectations

TenMove content supports general movement education; you remain responsible for choosing speeds and ranges that feel appropriate, clearing floor hazards, and pausing when breathlessness or sharp discomfort appears.

Nothing on the site replaces tailored professional guidance; seek independent support when you need personalised screening for exercise suitability.

Intellectual property ownership

Branding, scripts, cinematography, typography pairings, audio mixes, and choreography selections belong to TenMove or its licensors, protected by copyright and trade dress throughout the United Kingdom and international treaties.

Feedback you send may inspire new features, and you grant TenMove a royalty-free licence to incorporate ideas without owing compensation unless a signed innovation agreement states otherwise.

Service windows uptime and maintenance

Streaming hosts occasionally require maintenance; TenMove will schedule low-traffic windows when possible and communicate email alerts if downtime exceeds thirty consecutive minutes during peak United Kingdom evening hours.

Limitation of liability

To the fullest extent permitted by law, TenMove is not liable for indirect losses such as lost revenue, missed meetings, or emotional distress arising from inability to access a workout, except where statute forbids such caps.

Direct losses tied to defective digital delivery are limited to the amount you paid for the affected TenMove product during the twelve months before the claim unless mandatory consumer law requires more.

Indemnity for misuse by household members

You indemnify TenMove against claims arising from unauthorised sharing initiated under your credentials or IP address unless you documented theft with law enforcement references beforehand.

Force majeure

Neither party is liable for delays caused by events outside reasonable control, including internet backbone failures, strikes, or government restrictions, provided the affected party notifies the other promptly and resumes performance when practical.

Governing law and dispute venues

United Kingdom law governs these terms, and courts in England and Wales hold exclusive jurisdiction subject to non-waivable rights for consumers residing in Scotland or Northern Ireland to sue locally.

Severability and entire agreement

If any clause is deemed invalid, the remainder stays effective, and these terms plus the privacy and return policies constitute the entire agreement regarding TenMove products referenced at checkout.

Contact for contractual notices

Contractual notices should route through the contact desk so TenMove can archive threads alongside your order number.